Participation in the loyalty program is intended to provide eligible customers with additional value through rewards linked to their ongoing interaction with the brand. Enrollment is completely optional, and individuals who choose to join agree to comply with the rules, requirements, and policies that govern the program. Continued use of membership benefits indicates acceptance of any applicable terms, while those who do not wish to be bound by these conditions should discontinue their participation.
The program is available only to qualified individuals who satisfy the established eligibility requirements. Participants must be adults and maintain a valid residential shipping address within the United States. Eligibility is determined using the information associated with the member’s account, and it is the participant’s responsibility to keep this information accurate and current. If an account is updated with an address outside the approved service area, certain program features, including the ability to collect or redeem rewards, may no longer be available.
Membership allows customers to earn reward points through eligible purchases completed on the official online store. Points are generally awarded according to the value of qualifying merchandise purchased after all applicable conditions have been met. Transactions must be finalized successfully and completed while the customer is signed into their registered account. Purchases that do not satisfy program requirements, including certain excluded product categories or additional charges unrelated to merchandise, may not qualify for points accumulation.
The loyalty program is designed with multiple membership levels that recognize continued participation over time. As members collect additional points, they may qualify for higher status levels that provide expanded benefits and exclusive opportunities. Advancement occurs automatically once the required point threshold has been reached, and upgraded status becomes active shortly afterward. Membership tiers remain valid for a designated qualification period, provided the necessary requirements continue to be satisfied throughout that timeframe.
If points associated with previous purchases are later removed because of order cancellations, returns, refunds, or similar adjustments, the total point balance may be recalculated. As a result, a participant’s membership level may also change if the revised balance no longer meets the qualifications for a particular tier. The program reserves the ability to make these adjustments whenever necessary to maintain accurate account records.
Members may receive access to a variety of promotional benefits as part of their participation. Available rewards can include exclusive offers, special discounts, early access to selected product releases, birthday incentives, limited-time promotions, or other experiences created to recognize customer engagement. The availability and nature of these rewards may vary over time and can differ between membership levels. All promotional benefits are provided solely at the discretion of the program administrators and should not be interpreted as guaranteed or permanent features of membership.
Reward points are intended for use within the loyalty program and do not represent cash, property, or any transferable financial asset. They cannot be sold, assigned, exchanged, or redeemed for monetary compensation outside of approved redemption opportunities offered through the program. Points hold value only within the loyalty system and remain subject to all applicable rules governing their use.
To encourage ongoing participation, accumulated points are valid for a limited period following the date they are earned. Members are responsible for reviewing their account regularly to monitor current balances, available rewards, and upcoming expiration dates. Any points that remain unused after the applicable validity period expires will automatically be removed from the account without compensation or replacement. Once expired, these points cannot be restored or transferred to future promotional periods.
Creating and maintaining a personal customer account is necessary for participation in the loyalty program. During registration, members are expected to provide truthful, complete, and current information. Participants are also responsible for protecting the confidentiality of their account credentials and ensuring that unauthorized individuals do not gain access. Any activity occurring under a member’s account may be considered the responsibility of the registered account holder.
The integrity of the loyalty program depends on fair participation by all members. Activities involving fraud, misuse, manipulation of point balances, false account information, unauthorized transactions, or attempts to circumvent program rules may result in disciplinary action. Depending on the circumstances, the company may suspend or terminate membership, cancel accumulated points, revoke rewards, or restrict future participation without prior notice.
Program administrators retain the authority to revise, update, suspend, or permanently discontinue the loyalty program whenever necessary. These modifications may affect eligibility requirements, methods for earning points, membership tier qualifications, available rewards, expiration periods, or other aspects of program operation. Changes become effective according to the revised terms, and continued participation following their implementation indicates acceptance of the updated conditions.
From time to time, promotional campaigns may provide additional opportunities to earn bonus points or receive temporary rewards beyond the standard earning structure. Such promotions are governed by their own specific conditions, including qualification requirements, participation periods, and redemption limitations. Unless otherwise stated, these promotional opportunities are separate from the ongoing operation of the standard loyalty program.
Any disagreements relating to participation in the loyalty program are handled according to the dispute resolution procedures established within the company’s broader legal policies. By enrolling in the program, members acknowledge that applicable claims may be resolved through individual dispute resolution processes rather than collective legal proceedings where permitted by governing law. Participants also agree that the administration of the loyalty program remains subject to applicable legal requirements and company policies.